“Firstly, there is less paperwork; secondly it is easier for everyone to access all the information at any one time; thirdly the candidate histories are a lot better. CVs are stored against a candidate’s name, so if they do come back in it’s much easier to re-register them.

...... They were very good at listening to what we actually wanted and how we used it, and they gave us all the information we wanted. I was impressed by that.”