“RDB Pro has made a huge difference to the company – it has facilitated growth by reducing response time to clients and candidates and improving the everyday management of the business.”

Our previous system was a standard database that could not cope with the amount of information being generated and the number of people using it. The system crashed regularly and because it was a manual system, entering information and matching was a longwinded process. It was a nightmare! We desperately needed a more efficient, reliable and functional system that would enable us to provide a more proficient, professional and personal service to our clients and candidates. I can’t remember the last time we had a database problem; whereas previously it could take day or possibly two to get back to a client on a match, we can now do it within an hour.

First Choice Software transferred six and half years of information over to RDB Pro - we have 7,000 candidate records so there was a lot of data to transfer - and we did not lose a single detail. I spent two days with the experienced First Choice team going through our current database of information and the best way to attribute it and they really helped us map it all out. The end result was two tailored reports - how we measure the attributes of candidates and a sourcer report.

Before RDB Pro we tended to concentrate on the live candidates because that was the way the system worked and because of the numbers involved but we are now able to utilise all our candidates. It has made life so much easier, business is better and we have peace of mind that should we have a question or a problem, the back-up support is fantastic. I don’t know how we managed without it!”